At Shalimar, we always strive for your complete satisfaction with our products. If the product did not meet your expectations, you can benefit from our return policy according to the following conditions:
Return Conditions:
Return Period: You can request a return within a maximum of 7 days from the date of receipt of the order.
Product Condition: The product must be unused, in its original condition exactly as received, including the cover, box, packaging, and any attached accessories.
Invoice: Proof of purchase (invoice or order number) must be provided.
Return Steps:
Contact us via customer service through email or official communication channels.
Your request will be reviewed within 1-2 working days, and if the conditions are met, the appropriate return method will be arranged.
Important Notes:
Perfumes that have been opened or used cannot be returned, to preserve product quality and safety.
The customer bears the shipping cost for the return unless the product is damaged or sent by mistake.
The amount will be refunded to the same payment method used within 3 to 7 working days after receiving the product and verifying its condition.
For any additional inquiries, do not hesitate to contact us, we are always here to serve you.
With our regards,
Shalimar Perfumes Store
